Seller FAQs

Contact our sales team or submit your asset details through the 'Sell' process on our website. We'll assess the item, agree terms (including any reserve and commission), catalogue it with photos and details, and run it in an upcoming online auction.

We auction industrial and commercial assets such as machinery, trucks, trailers, earthmoving and construction equipment, agricultural machinery, attachments, tools and related plant. If you're unsure whether your asset suits us, ask our team.

Yes, we handle business, estate, liquidation and insolvency sales.

Reach our sales team via phone 1300 092 545, email or the 'Sell' enquiry form on our website. Have your asset details, location, condition and ownership information ready so we can give you accurate advice and a quote.

Sellers typically pay a commission (a percentage of the sale price). The exact structure depends on the asset and volume. Our sales team will give you a clear quote before you list.

Commission depends on the asset type, value and volume, so we quote it individually. Higher-value or multiple lots may attract more favourable rates. Our sales team will confirm your rate in writing before you commit.

After the buyer pays in full, we remit your proceeds (sale price less commission) to your nominated account, typically within a set number of business days of cleared buyer funds.

You'll receive a settlement statement showing the hammer price, the commission deducted, and your net proceeds. You can also follow the result online once the lot closes.

If your reserve isn't met, the lot passes in. We can discuss relisting in a future auction, adjusting the reserve, or pursuing a post-auction sale to interested bidders.

We can provide market guidance based on comparable auction results to help set expectations and reserves. While we can provide guidance, you are ultimately responsible for determining the reserve price. We do not provide formal independent valuations for finance or insurance purposes.

No. The reserve is confidential. You'll see when bidding is below or has met the reserve (for example, a 'reserve not met' or 'reserve met' indicator), but not the actual figure.

The lot doesn't sell automatically (it 'passes in'). The seller may then choose to accept the highest bid, negotiate with the highest bidder after the auction, or relist the lot. There's no guaranteed sale.

It means there's no minimum price. The lot will sell to the highest bidder when it closes, whatever the final bid.

You may relist in a future auction, offer to the highest bidder by negotiation, or withdraw the item. We'll discuss options with you if the item passes in.

Depending on the arrangement, our team may photograph and catalogue the asset, or you may provide photos and details that we format into the listing. Good photos and accurate details help drive better results. While we may assist you, you are ultimately responsible for ensuring all details in the listing are accurate.

Yes. It is important to accurately disclose any known faults and history. We'll help present the asset honestly. While we may assist you, you are ultimately responsible for ensuring all details in the listing are accurate and any faults are disclosed.

Assets are usually sold from their current location ('where is'), with inspection and collection there. We'll confirm the best approach for your situation.

We promote auctions through our marketplace, buyer database, email campaigns and online channels to reach relevant industrial buyers across Australia. Good photos and complete details help improve reach and results.

You must disclose any finance or security interest (PPSR) and clear it on settlement, so the buyer gets clear title. We can often arrange for the financier to be paid out from the proceeds. Tell us up front.

We do. Buyer enquiries and inspections are managed through machines4u, so you don't deal with buyers directly. We'll involve you where needed, for example to confirm details.